Kaylee and I had no automotive back-round before entering the doors of Start My Car,

The only plugs and fans we had any knowledge of were the ones in our homes…

Much to our surprise these items are car parts too!

Cataloguing is not for the faint hearted, you learn a different kind of patience, and repetition boredom from monotomistic tasks. However this is the most important part for an online site – getting ALL 20 000 products listed so that our customers will find what they are looking for was the initial goal!

We eventually got so comfortable with cataloging and learnt SO much about all our different ranges  that when enquires and order processing became an addition we were a little overwhelmed. We soon got the hang of things and enjoyed the variation and encounters we were having with various customers.

We would run around the office searching for any information we could get our hands on to respond to our enquiries with because what did we know about filters and brakepads numbers.

We really strived to provide our customers with the best possible service, and we were rewarded with positive reviews!

We soon learnt that FDB, D and DP are variants for brakepad codes and we now knew how to do these calculations. This was a serious achievement for us let me tell you!

To keep us entertained we had Rodney hired full time (as a volunteer of course) who would constantly keep our abs in check with all his inappropriate jokes.

We put up an advert on our Facebook page for a replacement car heater and fan and had many laughs at some enquires asking us “whow much & Whow can I get It”  and were very chuffed to see one happy customer bragging on the post and even sending images of it in his car!

We had various meetings set up with people we only knew on emails , we could now put a face to the name.  Jacques teeny tiny car was the highlight of that meeting(and Yes, Kaylee took a photo) , Melissa was more hyper than Baruch(our Director), but she got us to be just as excited when she introduced us to Trello!( a must have sticknote App, which ofcourse Baruch has many still to do!)  after meeting Alex we soon learnt to prepare our brains memory stick for his responses (they were very informative to say the least!)

We ended our First Month off with a BANG! By being nominated for The Price Check E-Commerse & Tech awards!