Hello from the Helpdesk. I thought this week I would use the opportunity to remind you of our return policy.

There are 4 stages in the returns process:

• Return is logged.

• Item is returned to Start My Car.

• Item is assessed by our technical department.

• If item qualifies for a refund or replacement, this will be processed within 5-7 days.

It’s that simple. But if there is any confusion, you know where to find me.

Have a wonderful weekend.

Love Vera and the team.