Hello from the Helpdesk. I thought this week I would use the opportunity to remind you of our return policy.


There are 4 stages in the returns process:


  • Return is logged.


  • Item is returned to Start My Car.


  • Item is assessed by our technical department.


  • If item qualifies for a refund or replacement, this will be processed within 5-7 days.


It’s that simple. But if there is any confusion, you know where to find me.


Have a wonderful weekend.


Love Vera and the team.