Your car is one of your most prized possessions. It is not just a status symbol and a means of getting around and, for many, a source of income. Regardless of what your car is to you, your ‘baby’s health takes priority. You are quick to go to a mechanic at the earliest hint of a funny noise or smell. Many mechanics will claim that they can properly diagnose and treat your baby back to good health. You cannot just take their word for it. Some due diligence on your part will be in order. What should you ask him?

A generalist just won't cut it. You need a specialist who's knowledgeable about your make and model and can properly diagnose and fix it, particularly if it will require special maintenance. Making sure the mechanic you choose is experienced with cars like yours is one of the best ways to guarantee a good experience.

While you want your car to get fixed as soon as possible, you need to do it as cost-effectively as possible. Some auto-repair shops offer a free diagnostic exam. Ask if you will receive a written quotation of what it will cost to fix the car. Additionally, ask if you can get an itemised signed quotation that breaks down the costs by hour or a flat rate. Will there be additional costs? In the event of a legal battle later, the signed written quotation will make things easier for you. 

Unscrupulous mechanics and auto repair shops will try and take advantage of your ignorance to overcharge you. We suggest that, based on the itemised quotation, ask as many questions, regarding each line item, as possible. Ask the mechanic if the car parts will be new or second-hand and explain his choice of a particular brand. Consider getting a second opinion if extensive or complicated repairs are recommended.

In cars, much like in any piece of machinery, parts malfunction can occur, no matter how skilled a mechanic is. Thus, before enlisting the mechanic's services, ask them what will happen if the car fails after repairs. Does he provide a written warranty and guarantee? If so, what are the terms?  

Your relationship with the mechanic does not end after he has fixed your car. You have to ask him if he will be providing you with a written invoice. This final question is your insurance since written invoices are helpful as they can provide you with a detailed outlook of what you are paying for. The warranty is written in it, too!